Refund and Cancellation Policy

Welcome to Digital Orix (“Company,” “We,” “Us,” or “Our”). This Refund and Cancellation Policy outlines the terms and conditions related to refunds and cancellations for products or services provided by our company.

Refund Eligibility:

  • Eligibility for a refund is determined by the type of product or service purchased. Please refer to the specific product or service description for refund eligibility.
  • To be eligible for a refund, the product or service must meet certain criteria. This may include a request made within a specified timeframe, compliance with any additional terms and conditions, and the product or service being in its original condition.

Refund Timeframes:

  • Refunds will be processed within 5-7 business days(against all services) after the request is approved.
  • The time it takes for the refund to reflect in your account may vary based on your payment method and financial institution.

Refund Request Process:

  • To request a refund, please contact our customer support team at mail@digitalorix.com or Contact Us.
  • You may be required to provide proof of purchase and additional details related to your request.
  • Our team will assess your request and notify you of the approval or denial of your refund.

Cancellation Procedures:

  • To cancel a product or service, please contact our customer support team at Contact Us.
  • Cancellation requests may be subject to specific terms and conditions based on the product or service.
  • You may be required to provide details such as your order number, reason for cancellation, and other relevant information.

Cancellation Fees and Requirements:

  • Cancellation fees, if applicable, will vary depending on the product or service. Please refer to the specific product or service description for details.
  • Certain cancellations may have requirements, such as a minimum notice period or adherence to specific cancellation procedures. These will be outlined in the product or service description.

Conclusion: By purchasing our products or services, you acknowledge and agree to our Refund and Cancellation Policy. It is your responsibility to review the terms and conditions associated with the product or service you are purchasing.